Refund & Replacement Policy

Each invitation is a personalised digital product created for you. We want you to be happy with it, and this policy explains how we put things right.

Service failures

If your invitation cannot be delivered, does not work as described, or a technical fault on our side prevents guests from opening it, we will fix it promptly. If we cannot, you are entitled to a replacement or a full refund.

Corrections and replacements

• Errors caused by us (for example, wrong details entered by our team) are corrected free of charge until the link expires.
• If a design is defective, we will offer an equivalent replacement design.

Change of mind

Because invitations are personalised and delivered digitally, change-of-mind refunds after personalisation may not be available. Requests before you submit your details will be considered case by case.

Your legal rights

Nothing in this policy limits any refund or remedy you are entitled to under applicable law, including the Consumer Protection Act, 2019 (India).

How to request

Contact support with your Order ID. We aim to respond within 2 business days.